Returns & Exchanges

 

We hope you love your gifts and we always take great care and attention when packing. 

However, if you are not happy with your purchase or an item has arrived damaged please contact us at  info@landbgifts.co.uk to start the returns process. 

Returns will not be accepted without prior notification and a returns form.  

We have a 14 day returns policy, which means you have 14 days after receiving your item to request a return

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging.

Download and print our Return Form (PDF)

Sale items are not eligible for a refund unless faulty.

📦 Please ensure all return items are securely packaged and use a tracked postal service. Keep hold of the receipt. We are not responsible for items lost or damaged in transit.

We will notify you by email on receipt of your return and aim to action the replacement/refund within 2 working days.

Refunds will be issued to the original payment method only and any replacement items will be posted out to the address stated on the original order.